Privacy Policy

Effective January 1st, 2017

Privacy Policy of Logo Label Printing

Last Updated: December 1, 2024

Logo Label Printing (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you consent to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect personal information to provide and improve our services. This includes:

1.1 Personal Information You Provide

  • Account Information: Name, email address, phone number, mailing/billing address, and company details when you create an account or place an order.
  • Payment Information: Credit card details or other payment data collected via secure third-party payment processors. We do not store your financial information.
  • Order Details: Information related to your purchases, customizations, and preferences.
  • Communications: Emails, messages, survey responses, and interactions with customer support.
  • Marketing Preferences: Subscription details for newsletters and promotional content.

1.2 Automatically Collected Information

  • Device and Browsing Data: IP address, browser type, operating system, pages viewed, and interactions with our website.
  • Cookies & Tracking Technologies: We use cookies to enhance your experience, track preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.

1.3 Third-Party Data

We may collect information from third-party service providers, such as marketing partners and analytics providers, to enhance our understanding of customer behavior.

2. How We Use Your Information

We use your information to:

  • Process transactions: Complete orders, process payments, and provide shipping details.
  • Enhance customer service: Respond to inquiries, provide support, and personalize your experience.
  • Improve our services: Conduct analytics, optimize website performance, and develop new products.
  • Marketing and promotions: Send offers, newsletters, and relevant updates (you can opt out anytime).
  • Security and fraud prevention: Detect, investigate, and prevent fraudulent transactions or unauthorized access.
  • Legal compliance: Meet legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share it under the following circumstances:

3.1 Service Providers

We work with trusted third-party vendors who help us process payments, manage orders, provide customer service, and support our marketing efforts. These service providers are contractually obligated to protect your data.

3.2 Legal Compliance & Protection

We may disclose your information if required by law, subpoena, or to protect our rights, customers, or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this Privacy Policy.

4. Your Privacy Rights & Choices

You have the right to:

  • Access & Update Information: Review and correct inaccuracies in your personal data through your account settings.
  • Opt-Out of Marketing: Unsubscribe from promotional emails using the opt-out link in our emails or by contacting us.
  • Request Data Deletion: In accordance with applicable laws, you can request that we delete your data.
  • Restrict Data Processing: Limit how we use your data for marketing and analytics.

For privacy requests, contact us at: [orders@logolabelprinting.com].

If you are a resident of California (CCPA) or the European Union (GDPR), you have additional rights, including the right to request a copy of the data we hold about you.

5. Data Security & Retention

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no online platform is entirely secure, and we encourage users to take precautions when sharing information online.

We retain personal data for as long as necessary to fulfill our business purposes and comply with legal obligations.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website functionality and user experience.
  • Analyze traffic and gather insights on user behavior.
  • Deliver targeted advertisements based on browsing activity.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your website experience.

7. Children’s Privacy

Our services are not intended for children under 15 years of age, and we do not knowingly collect personal information from children. If we learn that a child has provided personal data, we will delete it.

8. Third-Party Links & External Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If significant changes are made, we will notify users via email or website notification. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

For questions about this Privacy Policy or data protection inquiries, please contact us:

Logo Label Printing

Attn: Customer Service

4416 Bennett Memorial Road, Suite 101

Durham, NC 27705

Email: orders@logolabelprinting.com

Phone: (919) 309-0007